Tips On Finding A Reputable Air Conditioning Contractor

When you need to have the heating and cooling system in your home repaired, you might be tempted to jump to the yellow pages or the web and reach out to random Heating and Air Conditioning Repair Contractors. You might end up settling for the first one who is immediately available. However, using this method to choose a contractor could end up being a recipe for disaster.

When selecting a heating and cooling contractor, immediate availability is not the only factor to be addressed. There are more essential issues that need to be addressed. Having access to a contractor who can promptly address the problem is vital, particularly when the house is uncomfortably hot because the air conditioning system is malfunctioning. However, randomly choosing a contractor could ultimately result in you being aggravated and spending a ton of money.

Choosing a Reputable Air Conditioning Contractor: Things to Think About

1. Check the contractor’s ratings via the Manteca HVAC Registrar of Contractors, Angie’s List, and the BBB. While Google is valuable, reviews can be manipulated to show favorable reviews for unreliable contractors.

2. Are phone calls professionally and promptly answered during regular working hours? (If contractors are called after hours, and the response is less than stellar, that can be overlooked. This is because it is impossible to control the employees hired by after-hours answering services). Alert the owner or manager of the HVAC Business and report the answering service.

3. If you call outside of regular hours, is your concern addressed in a reasonable time frame? Do they promptly respond with a time they can get to your home?

4. Is a clear timeframe for service provided, and are you informed that as a courtesy, a confirmation call will be made to you before the technician comes to your home?

When The Call Is Scheduled:

• Was a confirmation call made to you? If so, did the dispatcher or technician have a professional demeanor?
• Were they on time? If not, was a courtesy call made to tell you they were running late before the expected arrival time?
• HVAC repair can be an intricate business; therefore, a technician can sometimes take longer to repair than expected. A reputable contractor will value your time and provide as much notice as possible when a project is running long.

When The Technician Reaches Your House:

  • Does the technician arrive on time? If not, where did you call and notify them that they were running late? A reputable air conditioning expert will always value your time.
  • Is their appearance clean, neat, and professional? Does their attire demonstrate professional attention to detail?
  • When the introduction was made, was the technician polite and professional? Was the reason for the visit confirmed? For example, I am here to repair your air conditioning unit?
  • Did they wear shoe covers before going into your home? This is the correct thing for a technician to do, and it is an indication that he has been properly trained to protect and respect your home.
  • Does the technician spend some time to discuss what you are experiencing with your air conditioning system? Do they ask probing questions concerning your air conditioning system and intently listen to your answers? While a well-trained HVAC technician is an expert in repairing your cooling or heating unit, they should also know the value of intently listening to each customer. It might help him make a proper diagnosis; however, this might also alert him to other problems that can be addressed that might otherwise be overlooked if he concentrates on repairing the furnace or air conditioning unit.
  • Once the repair or diagnosis is completed, do they offer to show you the deficiency or problem? Do they show you a photo highlighting why the repair is necessary?
  • Does the technician speak intelligently and professionally about the issue so you can understand what should be done and why it needs to be done. Are you being educated on the issue, and are the findings backed up with diagnostic tools or visual evidence readings? Are they attempting to sell you something?
  • Are they still professional in demeanor if you refuse to buy into their recommendations? A reputable heating and cooling company would never hire technicians who become unprofessional or aggressive when a homeowner opts to decline a recommendation for repair.
  • Do they seek your approval before carrying out anything that would be chargeable outside the diagnostic fee? Ensure no work is ever carried out without your expressed permission.
  • Do they explain the distinction between a proactive repair, one which, in their professional judgment while the unit could still be operational, carrying out this repair will avert future breakdowns that could be more costly. These repairs should never be presented as a ‘must do’ as it is always the customer’s choice. However, if your budget allows, it is typically wise to have the technician perform these types of repairs since they usually end up saving you from paying more in the future.
  • Upon completing the repair or maintenance work, were the defective parts shown to you?
  • Do they clean up afterward, and is your home left in as good condition as when they arrived? Were all the screws placed into the cabinets of the furnace or air conditioner? Were all the covers correctly replaced and left in a weather-tight condition?
  • Does the technician ensure you do not have any questions? If so, are the questions professionally answered?
    Does the technician provide you with an expertly written service ticket outlining the services completed, all the charges, and any suggestions made that you have opted not to have done on that day?

You should not be disappointed if you use the preceding information as a guideline for choosing a quality air conditioning contractor. While a specialist contractor will operate along with these guidelines without any prompting from the homeowner, the guidelines will suddenly identify areas of concern if they do not. It will provide the opportunity to get a second opinion before committing to working with a lazy or an unprofessional contractor.

It should be noted that cost is not an indicator of the professionalism of cooling and heating contractors. Many high-priced contractors have provided their customers with substandard service. There are also small, lower-priced contractors who provide their customers with exceptional service. As such, the cost is not a good gauge of quality.

Regardless of the repair cost, if there is an incorrect diagnosis or if the air conditioning unit is not properly repaired, it will not matter. Go for experts who stand firmly behind their work and inspire confidence that they know what they are doing. Ensure they are willing to provide you with a 100 percent Satisfaction Guarantee.

Good Reasons Why You Should Consider Having The 90%+AFUE Furnace Installed In Your Home

High energy demands, unstable housing, and financial markets, and the constant threat of living costs rising even further, are parts of everyone’s lives these days, so all consumers should be eager to get a financial break wherever possible. Solutions to our financial problems could come in 90%+ Annual Fuel Utilization Efficiency or AFUE furnaces. The energy you save by using this furnace can easily offset one or two of your household bills, unlike the standard 60 to 880% AFUE furnace that is probably in your home right now, as you are reading this article. 90%+ AFUE furnaces designed with a 2-heat exchanger, which prevents heat wastage. The product was problematic when it was first developed during the 90s, but it has been improved to such an extent by most manufacturers that it is almost perfect. Today, it is an extremely reliable product. If properly sized and correctly installed, it can save consumers a significant amount of money on their utility bills that they can take advantage of every year. The 90%+ AFUE furnace operates efficiently, which is the key feature of its design, the two-heat exchanger. The main heat exchanger operates the ignition of the furnace and the gas fire (kerosene, propane, heating oil, or whatever else it is that the furnace burns) of the burners.

Once the burners are activated inside the heat exchanger, the heat exchanger heats up. When the furnace’s blower turns on, the air is forced over the hot heat exchanger, thereby allowing heat transfer to occur, which sends warm air through the air ducts and eventually heating the air throughout your home. That is all that is present for a heat exchanger with a standard 60 to 80% AFUE furnace, but this changed significantly, thanks to the brilliant engineering of furnace manufacturers. These individuals realized that hot moisture is always created by flue gases and then lost out of the flue pipe, so they created a better product to capture this free energy. Engineers then busied themselves with producing the two-heat exchanger furnace. They included a secondary heat exchanger resembling a coil to catch the hot flue gas moisture and reuse the heat in a more efficient appliance instead of simply escaping through the flue pipe. The basic ways a furnace operated remained the same for about 70 years, and now, there is a furnace on the market that is vastly improved and amazingly more efficient and effective. Engineers also realized that a furnace didn’t need to have high fire gas all the time, which resulted in two-stage technology emerging to heat homes effectively, according to the varying weather outside.

Two-Stage Gas Valve

The two-stage gas valve that emerged worked by causing a low fire to occur on temperate or less cold days in winter, thus saving an extra 25 to 35% on gas usage. Then, on those days when the weather is extremely cold outside, the furnace engages a high fire to make sure that it can keep up with heating your home only at those times when it is necessary. This resulted in the homeowner having the best of both worlds, namely staying comfortable and saving money. Standard furnaces do not have these features because they can only fire in one stage and waste flue gas moisture through the flue pipe. With a 90%+ AFUE furnace, the venting is typically done with piping made from PVC and is usually vented outside a home, unlike a standard furnace, the 90%+ AFUE furnace burns and exhausts significantly more cleaner gases, thus reducing emissions effectively too. In other words, by having a 90%+ AFUE furnace installed in your home, you are one of the many other people on the planet who are doing their bit to help save the environment.

Some contractors are reluctant to install a 90%+ furnace in homes, but this is due to lack of training and the inability to repair furnaces successfully in the first place. In the past, these contractors complained that the parts for a 90%+ AFUE furnace were pricier, and why would anyone be happy with an expensive repair bill. These complaints and arguments were legitimate and quite true at that time. However, these complaints came to an end when Rheem Manufacturing devised the new and improved design of the 95% AFUE 2-stage furnace. Although all the parts used in the Rheem 95% AFUE 2-stage furnace manufacture are of high quality, durable design, repairs to them after the warranty expires are cost-effective. This does not apply to the chipboards used by Trane and American Standard, or the Carrier induced draft motors and chipboards, both of which are expensive. Lennox parts for the 90%+ AFUE furnaces are also more expensive. In addition to this, Rheem realized that the most expensive part of the furnace was the primary heat exchanger, so they set about manufacturing a tougher, more durable primary heat exchanger than any other manufacturer of these parts could provide.

Primary Heat Exchanger

The primary heat exchanger made by Rheem is of a tubular design, made from stainless steel, and the part has almost no seam points. These are like the tailpipe of a car, that almost lasts a lifetime. With seam points eliminated, the lifespan of the part is increased significantly. On the other hand, Lennox, Trane, and American, and Carrier heat exchangers have a less expensive, clam design that is nowhere nearly as durable as the heat exchanger with the tubular design. Although the clamshell designed heat exchanger is made to last for a certain length of time, they fail prematurely, because of the 4 sides of crimped seams separating. The Rheem 90%+ AFUE furnace is not only more durable and made with less expensive parts in mind, but the company when even further and made sure that all their furnaces operate with a significantly lower range of decibels, which makes the Rheem furnace the quietest residential furnace on the market today. Although Trane, American Standard, Lennox, and Carrier furnaces will work if sized and installed properly, and last for many years, if they break at some point, the bill to repair them will be exceptionally expensive.

If you must call a contractor or HVAC company to give you an in-house quote to install your 95%+AFUE furnace, make sure that he evaluates the entire house. An estimator will be needed to do proper furnace sizing and evaluate the type of attic and wall insulation’s, window type, home exposure, outdoor landscape, slab type, duct sizing, fireplaces in the home, the number of occupants in the home, as well as several other factors. Be wary of an estimator that comes and goes within 30 minutes or less, because it takes way more time than this, to do a proper estimate, and this will have an enormous influence on the efficiency of your furnace, as well as your general indoor comfort for the future. Most estimates carried out by reputable heating and air conditioning companies usually require around 1 to 2 hours to collect all the necessary information, answer any questions you might have, and give you an up-front quotation for the work that needs to be done.