Shipping Policies

Effective Date: May 3, 2017

 

Shipping time:

We plan to ship most products within 3 to 5 business days, with the exception of pre-orders, which will ship as soon as possible after the release date. When your product ships, you will be notified by email with a USPS tracking number, if available. Once the package is in the hands of the carrier, the amount of time it takes to reach its destination is out of our control. Please allow 4-6 weeks for delivery. Most packages with destinations in the continental United States should arrive within two weeks. If you haven’t received your package after six weeks, please feel free to contact us. We will send a replacement product at no cost to you.

Tax Liability:

Destinations within the state of Idaho will incur the local sales tax rate. There is no tax on the shipping cost.

Shipping outside the continental U.S.:

We do ship our books worldwide, but shipping times can vary greatly, depending on destination. Please allow a minimum of three months for delivery outside the continental U.S. If you have not received your product by that time, please contact us and we would be happy to offer you a replacement product at no cost to you.

Shipping costs are based on your “shipping zone,” which is an estimate of the cost to ship to different regions. We do not offer refunds if the amount you were charged for shipping was greater than the cost to ship.

WE DO NOT CURRENTLY SHIP TO NORTH KOREA. We are sorry for any inconvenience this may cause you.

Force Majeure: 

A party shall not be held liable for failure of or delay in performing its obligations under this Agreement if such failure or delay is the result of an act of God, such as earthquake, hurricane, tornado, flooding, or other natural disaster, or in the case of war, action of foreign enemies, terrorist activities, labor dispute or strike, government sanction, blockage, embargo, or failure of electrical service. The non-performing party must make every reasonable attempt to minimize delay of performance. In the event force majeure continues longer than 90 days, either party may terminate the Agreement, repaying the full amount of the deposit within 10 days of termination notice.

Entire Agreement:

These shipping policies constitute a portion of the Filles Vertes Publishing user contract. When considered along with our Terms of Use and Privacy Practices, they comprise the entire agreement between FVP and you, the user. The current agreement supersedes any previous agreements after the effective date. If you have any questions or comments regarding this agreement, please feel free to contact us using the information provided below.

 

Filles Vertes Publishing

P.O. Box 1075

Coeur d’Alene, Idaho, 83816

(208)820-1651